Terms of Use

Regulations of the ElectroDreams online store

specifying, inter alia, rules for concluding sales contracts through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer



The provisions regarding the Preferred Entrepreneur apply to contracts concluded from January 1, 2021.



TABLE OF CONTENTS
§ 1 definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the store
§ 5 Payments
§ 6 Execution of the contract
§ 7 The right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints Policy
§ 10 Use of Personal data
§ 11 claim
Annex 1: A model withdrawal form

§ 1 DEFINITIONS

Working days - days from Monday to Friday, except public holidays.
Consumer - consumer within the meaning of the Civil Code.
Account - the free Store function (a service provided electronically) regulated by separate regulations, thanks to which the Buyer can set up his individual account in the Store.
Buyer - every buyer in the Store.
Preferential Buyer - Privileged Consumer or Entrepreneur.
Privileged entrepreneur - a natural person concluding a contract with the Seller directly related to his business activity, but not having a professional nature for him (the definition applies to contracts concluded from 1 January 2021).
Terms of Use - these regulations.
Shop - ElectroDreams online store - We Make Electronic Dreams run by the Seller at https://electrodreams.eu/.
Dealer - ELECTRO DREAMS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Adama Próchnika 8/166, 01-585 Warsaw, entered into the National Court Register - register of entrepreneurs by the District Court for the Capital City of Warsaw in Warsaw, 0000916287th Economic Division of the National Court Register, under KRS number 5252872883, NIP 38971068000000, no. share capital PLN 5000,00.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Adama Próchnika 8/166, 01-585 Warsaw
  2. E-mail address: sklep@electrodreams.eu

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store you need:
    • a device with Internet access
    • a web browser that supports JavaScript and cookies.
  2. To place an order in the store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

§ 4 SHOPPING IN THE STORE

  1. The prices of goods visible in the Store are the total prices for the goods.
  2. The Seller points out that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery of the goods.
  3. The product selected for purchase should be added to the basket in the Store.
  4. Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the payment method for the order, and also provides the data necessary to complete the order.
  5. The order is placed when the content is confirmed and the Buyer accepts the Regulations.
  6. Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
  7. The Seller shall provide the privileged Buyer with the confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.
  8. The Buyer may register in the Store, i.e. create an Account in it, or make purchases without registration by providing his data with each possible order.

§ 5 PAYMENTS

  1. For the order placed you can pay, depending on the choice of the buyer:
    1. by ordinary transfer to the Seller's bank account;
    2. with a payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Teacher
    3. via the payment platform:
      • Polish ePłatności Online
  2. If the Buyer selects the payment in advance, the order must be paid within the 7 working days from placing the order.
  3. The Seller informs that in the case of some payment methods, due to their specificity, the payment of the order by this method is possible only directly after placing the order.
  4. By making purchases at the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER FULFILLMENT

  1. The seller is obliged to deliver goods without defects.
  2. The term of the contract is indicated in the store.
  3. In the event that the Buyer chose payment in advance for the order, the Seller will proceed with the order after paying for it.
  4. In a situation where, as part of a single order, the Buyer purchased goods with different delivery dates, the order will be processed within the deadline for the goods with the longest term.
  5. Countries in which the delivery is carried out:
    • Poland
    • The European Union
    • Ukraine
    • Russia
  6. Goods purchased in the Store are delivered depending on which delivery method the Buyer chose:
    1. Through a courier company

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The preferential buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract expires after 14 days from the day:
    1. in which the privileged buyer came into possession of the goods or in which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;
    2. in which the privileged Buyer acquires the possession of the last item or in which a third party, other than the carrier and indicated by the Privileged Buyer, acquires the last item in the case of an agreement obliging to transfer the ownership of many items that are delivered separately.
  3. In order for the Preferential Buyer to be able to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
  4. A privileged buyer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.
  5. In order to keep the deadline for withdrawing from the contract, it is enough for the privileged buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.
  6. The Seller has 14 days to return the funds after the Seller withdraws from the contract

    EFFECTS OF WITHDRAWAL FROM THE AGREEMENT
  7. In the event of withdrawal from the concluded contract, the Seller shall return to the privileged Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the preferred method of delivery chosen by the Buyer, other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the Privileged Buyer's decision to exercise the right to withdraw from the contract.
  8. The reimbursement will be made by the Seller using the same payment methods that were used by the Preferred Buyer in the original transaction, unless the Privileged Buyer agrees to a different solution, in any case the Privileged Buyer will not incur any fees in connection with this reimbursement.
  9. The seller may withhold reimbursement until receipt of the goods or until proof of his return is provided to him, whichever occurs first.
  10. The seller asks you to return the goods to the following address: ul. Adama Próchnika 8/166, 01-585 Warsaw immediately, and in any case not later than 14 days from the date on which the Preferential Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the expiry of the 14-day period.
  11. The privileged buyer bears the direct costs of returning the goods.
  12. The privileged buyer is responsible only for the decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
  13. If the goods, due to their nature, cannot be returned by regular mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The Preferential Buyer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  14. If there is a need to return funds for a transaction made by the Buyer privileged with a payment card, the Seller will refund to the bank account assigned to this payment card.

§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE AGREEMENT

  1. The right to withdraw from a distance contract referred to in § 7 of the Regulations does not apply to the contract:
    1. in which the subject of the service is a non-prefabricated item, manufactured according to the specification of the privileged Buyer or serving to satisfy his individual needs;
    2. in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;
    3. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
    4. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
    5. in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
    6. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
    7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract.

§ 9 COMPLAINTS

  1. In the event of a defect in the goods, the Buyer has the opportunity to advertise the defective goods on the basis of the warranty or warranty provided in the Civil Code, if the guarantee has been granted.
  2. Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code - subject to the provisions of § 11 sec. 6 and 7 of the Regulations:
    1. submit a price reduction statement,
    2. in the case of a significant defect - submit a statement of withdrawal from the contract,
    3. demand that the item be replaced with one that is free from defects,
    4. demand that the defect be removed.
  3. The Seller asks for submitting a complaint based on the warranty to the postal address or electronic address indicated in § 2 of the Regulations.
  4. If it turns out that in order to consider the complaint, it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver the goods, in the case of a privileged Buyer - at the Seller's expense, to the address: ul. Adama Próchnika 8/166, 01-585 Warsaw.
  5. If the product has been granted an additional warranty, information about it, as well as its terms, is available in the product description in the store.
  6. Complaints regarding the operation of the Store should be directed to the e-mail address indicated in § 2 of the Regulations.
  7. Consideration of the complaint by the Seller shall take place on or before the 14 days.

    EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS
  8. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others with:
    1. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. assistance of the competent field of permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free help from the municipal or poviat Consumer Ombudsman;
    4. ODR internet platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 PERSONAL DATA

  1. The administrator of the personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the implementation of orders. The basis for the processing of personal data in this case is:
    • contract or actions taken at the request of the Buyer to conclude it (Article 6 (1) (b) of the GDPR),
    • the legal obligation on the Seller related to accounting (Article 6 (1) (c) and
    • the legitimate interest of the Seller, consisting in the processing of data to establish, assert or defend any claims (Article 6 (1) (f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract in the Store.
  4. The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller will cease to apply;
    2. the Seller will no longer be bound by the legal obligation to process the Buyer's data;
    3. the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store will cease;
    4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
    - depending on what is applicable in a given case and what will happen at the latest.
  5. The buyer has the right to demand:
    1. access to your personal data,
    2. correcting them,
    3. remove,
    4. processing restrictions,
    5. transferring data to another administrator
      as well as the law:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator).
  6. In order to exercise his rights, the Buyer should contact the Seller using the data provided in § 2 of the Regulations.
  7. If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.

§ 11 RESERVATIONS

  1. The provision of unlawful content by the Buyer is prohibited.
  2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for the purpose of order fulfillment.
  3. Agreements concluded on the basis of the Regulations are concluded in Polish.
  4. In the event of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court competent for the seat of the Seller.
  5. Any liability of the Seller towards the Buyer who is not the Preferred Buyer, within the limits permitted by law, is limited to the amount of the order placed by the Buyer and up to 1 year from the delivery of the goods.
  6. The Seller's liability under the warranty towards the privileged Entrepreneur is, within the limits permitted by law, limited to the amount of the order placed by the privileged Entrepreneur and to 1 year from the delivery of the goods.

Annex No. 1 to the Regulations

Below is a model withdrawal form that the Consumer or Privileged Entrepreneur may or may not use:

MODEL FORM OF WITHDRAWING FROM THE AGREEMENT
(this form should be filled in and returned only if you wish to withdraw from the contract)

ELECTRO DREAMS LIMITED
ul. Adama Próchnika 8/166, 01-585 Warsaw
e-mail address: sklep@electrodreams.eu

- I / We (*) ........................................... .......................... hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) / for the provision of the following services(*):

...................................................... ...................................................... ...................................................... ......................................

...................................................... ...................................................... ...................................................... ......................................

...................................................... ...................................................... ...................................................... ......................................

- The date of conclusion of the contract(*)/ receipt(*)

...................................................... ...................................................... ...................................................... ......................................

- Name and surname of the consumer (s) / privileged entrepreneur (s):

...................................................... ...................................................... ...................................................... ......................................

- Address of the consumer (s) / privileged entrepreneur (s):

...................................................... ...................................................... ...................................................... ......................................

...................................................... ...................................................... ...................................................... ......................................

.................................................. ...........................................
Signature of the consumer (s) / privileged entrepreneur (s)
(only if the form is sent in paper version)

Date ............................................

(*) Delete where inapplicable.

Account regulations

in the ElectroDreams store - We make Electronic Dreams come true



The provisions regarding the Preferred Entrepreneur apply to contracts concluded from January 1, 2021.



TABLE OF CONTENTS
§ 1 definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints Policy
§ 6 Use of Personal data
§ 7 claim

§ 1 DEFINITIONS

Consumer - consumer within the meaning of the Civil Code.
Account - the free Store function (service) regulated in the Regulations, thanks to which the Buyer may set up his individual account in the Store.
Buyer - each buyer entity in the Store.
Preferential Buyer - Privileged Consumer or Entrepreneur.
Privileged entrepreneur - a natural person concluding a contract with the Seller directly related to his business activity, but not having a professional nature for him (the definition applies to contracts concluded from 1 January 2021).
Terms of Use - these Account regulations.
Shop - ElectroDreams online store - We Make Electronic Dreams run by the Seller at https://electrodreams.eu/
Dealer - ELECTRO DREAMS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Adama Próchnika 8/166, 01-585 Warsaw, entered into the National Court Register - register of entrepreneurs by the District Court for the Capital City of Warsaw in Warsaw, 0000916287th Economic Division of the National Court Register, under KRS number 5252872883, NIP 38971068000000, no. share capital PLN 5000,00.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Adama Próchnika 8/166, 01-585 Warsaw
  2. E-mail address: sklep@electrodreams.eu

§ 3 TECHNICAL REQUIREMENTS

  1. For proper functioning and setting up an Account, you need:
    • an active e-mail account
    • a device with Internet access
    • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an Account is entirely voluntary and depends on the will of the Buyer.
  2. The Account gives the Buyer additional possibilities, such as: viewing the order history submitted by the Buyer in the Store, checking the order status or editing the Buyer's data.
  3. In order to create an Account, complete the appropriate form in the Store.
  4. At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller in the scope of keeping the Account on the terms specified in the Regulations.
  5. The Buyer may cancel the Account at any time without incurring any costs.
  6. In order to cancel the Account, please send your resignation to the Seller at the following e-mail address: sklep@electrodreams.eu, which will result in the immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

  1. Complaints regarding the functioning of the Account should be sent to the e-mail address sklep@electrodreams.eu.
  2. Consideration of the complaint by the Seller shall take place on or before the 14 days.

    EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS
  3. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others, with:
    1. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. assistance of the competent field of permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free help from the municipal or poviat Consumer Ombudsman;
    4. ODR internet platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The administrator of the personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data is to maintain an Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the GDPR), as well as the Seller's legitimate interest in processing data in order to establish , to investigate or defend any claims (Article 6 (1) (f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary for keeping the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:
    1. The account will be deleted by the Buyer or the Seller at the Buyer's request
    2. the possibility of pursuing claims by the Buyer or the Seller related to the Account will cease;
    3. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
    - depending on what is applicable in a given case and what will happen at the latest.
  5. The buyer has the right to demand:
    1. access to your personal data,
    2. correcting them,
    3. remove,
    4. processing restrictions,
    5. transferring data to another administrator
      as well as the law:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator).
  6. In order to exercise its rights, the Buyer should contact the Seller.
  7. If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.

§ 7 RESERVATIONS

  1. The provision of unlawful content by the Buyer is prohibited.
  2. The Agreement regarding the keeping of the Account is concluded in Polish.
  3. In the event of important reasons, referred to in paragraph. 4, the Seller has the right to amend the Regulations.
  4. Important reasons referred to in paragraph 3 are:
    1. the need to adapt the Store to the law applicable to the Store's activities
    2. improving the security of the service provided
    3. changing the functionality of the Account that requires modification of the Regulations.
  5. The Buyer will be informed about the planned amendment to the Regulations at least 7 days before the change is implemented via an e-mail sent to the address assigned to the Account.
  6. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address: sklep@electrodreams.eu, which will result in the termination of the Account maintenance agreement upon the entry into force of the planned change or earlier. if the Buyer makes such a request.
  7. In a situation where the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to terminate the contract in the future.
  8. In the event of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court competent for the seat of the Seller.